About Us
Second Chances: Building a Village of Hope
What began as a small second-hand shop in 2016 has grown into a thriving community hub known today as Second Chance Umhlali. Founded on the belief that everything and everyone deserves another opportunity, Second Chance has evolved into a family of six connected businesses that together form the Umhlali Village: Second Chance Umhlali, Second Chance Boutique, Shop Three, Coming Around, The Village Shop, and Umhlali Laundry.
Beyond Profit: Creating Community Wealth
At our core, we are driven by a clear purpose to build a sustainable, community-focused business that creates opportunity, delivers value, and operates with unwavering integrity. Our mission has been to provide massive value to our customers while supporting local livelihoods and a wider ecosystem of care, skill, and shared growth.
The Revolution of Responsible Retail
Our founder’s philosophy is simple: success means nothing unless it uplifts the people around you. We live this every day by offering pre-loved goods at unbeatable prices, maintaining ethical operations, and taking real responsibility for our surroundings.
Six Shops, One Heartbeat
Each branch of our village plays a unique role. Second Chance Umhlali is the heart of the operation, offering second-hand furniture, appliances, and home goods that are carefully cleaned and tested.
The Boutique adds a curated touch with pre-loved fashion and décor, while Shop 3 provides professional tailoring services for clothing purchased from Second Chance.
Coming Around celebrates self-expression in a bold and empowering way, and The Village Shop offers comfort through sweet treats, baked goods, and community connection.
Finally, Umhlali Laundry provides a trusted local service that keeps the community fresh, clean, and cared for.
Transformation Through Trust
Our values of Integrity, Community, Value, and Transparency guide every choice we make.
Second Chance is more than a collection of shops. It is a movement built on purpose, sustained by hard work, and fuelled by a belief that giving something or someone a second chance can transform more than just a single story.